Head of Road Freight and CDZ

About the role

DHL Global Forwarding, Freight (DGFF) is seeking a senior leader to manage and develop its Road Freight and CDZ (Customs Deferment Zone) business in Kampala. You will align operations with the group strategy, optimise assets and resources, and drive profit growth across both segments.

Key responsibilities

• Grow market share for Road Freight (RFR) and CDZ services.
• Full P&L ownership for RFR, ensuring budget targets are met.
• Maintain compliance with DGF policies, industry standards and customs regulations.
• Develop customer solutions, manage key accounts and monitor satisfaction.
• Oversee supplier relationships and performance.
• Monitor profitability of shipments, customers and overall operations.
• Lead estimates, RFQs/tenders and tariff management for the country.
• Ensure timely invoice processing and adherence to financial controls.
• Implement continuous improvement initiatives and quality policies.
• Produce regular operational reports for management.

Required profile

• Proven experience in road freight and customs-related logistics operations.
• Strong commercial acumen with full P&L responsibility.
• Ability to manage cross‑functional teams and external partners.
• Excellent analytical and reporting skills.
• Customer‑focused mindset with strong relationship‑building capabilities.

Required skills

• Knowledge of road freight logistics processes.
• Understanding of customs deferment zones and related licensing.
• Experience with tariff and pricing management.
• Proficiency in financial controls and invoice processing.