Junior Asset Risk Officer

About the role

Watu Uganda is hiring a Junior Asset Risk Officer for its Central Branch in Kampala, within the Field Operations department and reporting to the Asset Risk Supervisor. The main purpose of the role is to handle special cases in the assigned region and help achieve the company's objectives in line with WATU Asset Risk policy.

Key responsibilities

• Monitor and control the assigned asset risk portfolio and ensure bikes are safely and quickly recovered from third parties such as police and local authorities.
• Liaise with the Asset Risk Manager or line supervisor to identify fraudulent cases and follow them up until resolved.
• Investigate unrecoverable cases and present them to the manager for further case management.
• Respond quickly to emergency cases and client rider cases, with proper consultation and follow-up, and report each single case comprehensively.
• Investigate and recover missing, stolen or lost assets and devices and return them to branches or offices in line with the Asset Risk policy.
• Liaise with law enforcement agencies so that external fraudsters are apprehended and bikes are recovered.
• Submit daily, weekly and monthly asset risk reports on individual performance trends.
• Maintain records, give daily feedback on assignment outcomes, and train and share knowledge with new employees, interns and trainees.

Required profile

• Bachelor's degree or diploma in microfinance or a related field, with at least 1-2 years of experience in asset recovery, debt collection, field investigations, security or risk management.
• Experience handling motorcycle or mobile device recoveries is an added advantage.
• Valid Class A motorcycle riding permit and the ability to ride well on a motorcycle.
• Clean criminal record and willingness to comply with company policies and ethical standards.

Required skills

• Investigation and tracking skills using GPS tracking systems and recovery tools.
• Knowledge of asset recovery procedures and legal requirements, including laws on repossession.
• Ability to gather, analyse and document evidence, and strong report-writing skills.
• Negotiation and conflict-management skills, and ability to work independently under pressure.
• Basic computer skills (MS Office, Google Sheets, reporting systems, ERPs).

Applications are submitted online through the company's application portal; only shortlisted candidates will be contacted, and the deadline is Monday 16 November 2026.