Retail Listing & Activation Agent – Kampala

About the role

The Retail Listing & Activation Agent will grow Too Good Yogurt’s presence across Kampala by identifying suitable outlets, securing product listings, generating opening orders and supporting repeat purchases. Success is measured by building active, profitable retail accounts.

Key responsibilities

• Identify and map potential supermarkets, mini‑markets, grocery stores, restaurants and canteens within assigned territories.
• Engage outlet owners and purchasing managers, presenting Too Good’s products, pricing, retailer margins and supply arrangements.
• Secure listings, appropriate shelf space and first orders within approved commercial terms.
• Confirm that outlets have suitable, working refrigeration before onboarding.
• Coordinate with sales and distribution teams to ensure timely opening deliveries and replenishment.
• Follow up on product visibility, pricing, stock rotation, customer feedback and repeat orders.
• Support approved sampling and promotional activities.
• Maintain accurate outlet records and submit daily activity updates and weekly performance reports.
• Report competitor activity, retailer objections and opportunities for growth.
• Hand over activated accounts to the designated salesperson with complete records and agreed next steps.

Required profile

• Demonstrated experience in FMCG sales, retail recruitment, merchandising or product listing; dairy or chilled‑product experience is an advantage.
• Good knowledge of Kampala’s retail market and ability to plan efficient field visits.
• Strong communication, negotiation and relationship‑building skills.
• Ability to use a smartphone and basic spreadsheets or sales reporting tools.
• Integrity, initiative and discipline in following up on commitments.
• Willingness to work primarily in the field and meet agreed targets.

Required skills

• Smartphone usage
• Basic spreadsheet skills (e.g., Excel)
• Sales reporting tools