Key Account Manager – Strategic Partners

About the role

As a Key Account Manager for Glovo in Uganda, you will own the most strategic partner relationships in the market, turning high‑visibility accounts into long‑term growth engines while protecting margins.

Key responsibilities

• Own end‑to‑end commercial relationships with top strategic partners, negotiating commission, pricing and promotional terms.
• Build and execute Joint Business Plans to drive measurable growth in GMV, order volume and partner ad spend.
• Run quarterly/monthly business reviews using data (CVR, GMV, cancellations, ad ROI) to diagnose performance and recommend actions.
• Collaborate cross‑functionally with Operations, Growth, Marketing, Finance and Ads teams to resolve issues and meet commercial commitments.
• Defend Glovo’s commercial position in high‑stakes negotiations and monitor market trends to identify new growth levers.

Required profile

• 3+ years of experience in account management, commercial/sales or consulting, managing complex accounts or stakeholders.
• Strong commercial negotiation skills with P&L accountability and confidence presenting to senior/C‑level stakeholders.
• Fluent English and local language, with a background in FMCG, delivery platforms, e‑commerce or strategy consulting considered a plus.

Required skills

• Advanced Excel/Sheets and analytical mindset for forecasting and P&L analysis.
• Experience with BI tools such as Looker and SQL.

What we offer

• Top‑notch private health insurance.
• Monthly Glovo credit.
• Flexible work options: two days remote per week and up to three weeks per year from anywhere.
• Online therapy and wellbeing benefits.