Nutanix Engineer / Networking IT Support Engineer

About the role

We are looking for an experienced Nutanix Engineer / Networking IT Support Engineer to provide break‑and‑fix support for enterprise infrastructure. This freelance, on‑call position involves both onsite and remote troubleshooting while delivering high‑quality customer service.

Key responsibilities

• Provide onsite and remote break‑and‑fix support for networking and infrastructure incidents.
• Deploy, configure and manage Nutanix HCI environments (AOS, AHV, Prism) and perform system upgrades, patching and lifecycle management.
• Troubleshoot hardware, software, virtualization and network issues, including TCP/IP, VLANs, DNS, DHCP and routing.
• Implement and support backup and disaster recovery solutions.
• Respond to critical incidents within agreed response times and collaborate with global teams on cloud‑related projects.

Required profile

• Minimum 5 years of experience in infrastructure, virtualization, networking or IT support engineering.
• Valid CCNA certification and fluent English communication skills.
• Ability to work independently in customer‑facing environments with a professional demeanor.

Required skills

• Nutanix ecosystem (AOS, AHV, Prism)
• VMware and/or Hyper‑V
• Networking fundamentals: TCP/IP, VLAN, DNS, DHCP, routing, switching
• Backup and disaster recovery solutions
• Scripting with PowerShell or Python
• CCNA certification
• Optional: Nutanix certification, AWS, Azure, GCP, Ansible, Terraform