Sales Executive - Hotel

About the role

Serena Hotels is hiring a Sales Executive in Kampala (Kamwokya) to support the hotel's sales strategy through business development, account management, client engagement and revenue generation. The role represents the hotel professionally in the marketplace and works with internal departments to deliver seamless service.

Key responsibilities

• Identify new business opportunities and develop strong relationships with existing and prospective clients
• Promote the hotel's accommodation, food and beverage, conference, banqueting and other hospitality offerings
• Contribute to departmental and hotel revenue targets
• Understand client needs, monitor market trends and competitor activity
• Work collaboratively with internal departments to ensure exceptional guest experiences

Required profile

• Bachelor's degree in Business Administration, Commerce, Economics or a related field
• Minimum 2-3 years of hotel sales experience, preferably in a 4- or 5-star hotel
• Sound understanding of the local and regional markets
• Highly motivated, well-groomed and customer centric

Required skills

• Strong negotiation, communication and interpersonal skills
• Knowledge of hotel systems and operations is an added advantage