Resident Short-let Apartment Custodian & Bookings Officer
Samani Creations Ltd · Kampala
Job description
About the role
We are looking for a reliable, organized, and customer‑focused person to manage our short‑let apartments and bookings. The role involves maintaining the apartments, handling guest check‑ins and check‑outs, and responding to booking inquiries.
Key responsibilities
- Maintain cleanliness, order, and general upkeep of the apartment.
- Manage guest check‑ins and check‑outs.
- Respond to guest inquiries and manage bookings.
- Coordinate and supervise cleaning, maintenance, and restocking.
- Ensure guests receive excellent service and a comfortable stay.
Required profile
- Good communication and customer service skills.
- Honest, responsible, and well‑organized.
- Excellent phone etiquette and listening skills.
- Ability to think on your feet and solve challenges.
- Ability to work long hours.
- Previous hospitality, call centre, or property‑management experience is an advantage.
- Articulate in multiple languages (Ruyankole, French, and Arabic are an added advantage).
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Published 1 week ago
Expires 1 month from now
14 views · 0 interested
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Samani Creations Ltd
Kampala