Social Compliance Officer (Contractor Social Management)

About the role

Q-Sourcing Limited, trading as Q-Sourcing Servtec, is a manpower management firm operating across Uganda, Kenya, Tanzania, Rwanda and South Sudan. On behalf of its client TOTAL Energies, it is recruiting a competent, skilled and experienced Social Compliance Officer to work at site. The post holder is responsible for managing contractor social obligations and risks.

Key responsibilities

• Implement the Contractor Social Management Control Framework: identify contractual social obligations and controls, assign social risk categories by scope of work, community impact and contractor capacity, and review and approve Contractor Social Management Plans.
• Manage onboarding, contractor and subcontractor communication and awareness (labour and working conditions, local recruitment, grievance management, use of the Project SIMS - Borealis), and design and run an assurance framework.
• Define corrective actions and escalate where necessary to package and project managers, and ensure social obligations are closed out before demobilisation.
• Review contractor scopes of work and contract social exhibits to assign risk categories and inform the intensity of field assurance.
• Build functional relationships with contract/package managers and contractors/subcontractors, and work with them to develop and approve Social Management Plans.
• Monitor and evaluate contractor social management programmes and produce regular dashboards and reports on contractor social performance.
• Coordinate with internal functions (stakeholder engagement, national content and local recruitment, CSR, HR and HSE) and with partners on the management of contractor social obligations.

Required profile

• Degree in Social Sciences, Development Studies, Anthropology, Human Resources or a related field.
• Minimum 2 years' experience in contractor management, compliance, risk or audit.
• Ability to work in a complex, multicultural environment and to manage many clients at once.
• Good negotiation and conflict management skills, and strong communication with contractors, subcontractors and government stakeholders.

Required skills

• Analysis and compliance performance reporting.
• High proficiency in Microsoft Office and other relevant software.