Talent & HRBP Lead

About the role

Q-Sourcing Servtec Group (QSSG), a human capital management firm operating across East Africa, is looking for a Talent & HRBP Lead in Kampala. The role leads HR Business Partners across assigned jurisdictions and turns agreed business and client priorities into practical plans and solutions, strengthening HRBP capability and ensuring disciplined delivery across recruitment, talent management, learning and project support. It is a fixed-term position reporting to the Group HRBP.

Key responsibilities

• Talent management: turn the Group HRBP's people direction into workplans and measurable outcomes, and advise leaders on performance, retention, career development and critical-talent risk.
• Lead and coach HR Business Partners, assessing their capability and agreeing development plans.
• Lead workforce planning and talent reviews, and coordinate talent reviews and succession discussions across jurisdictions.
• Lead capability and onboarding diagnostics, develop learning solutions with Q-Academy and partners, and measure their impact.
• Act as a trusted adviser to clients, build business cases, contribute to proposals and renewals, and use client feedback to improve services.
• Own the talent scorecard and reporting, turning attrition, attendance, performance and engagement data into insights and dashboards, using AI responsibly.
• Lead internal recruitment for critical and high-volume roles, build talent pipelines, set service levels and oversee recruitment suppliers.

Required profile

• Bachelor's degree in Human Resources, Organisational Psychology, Business or a related field; a postgraduate qualification or professional HR certification is an advantage.
• At least 7 years' progressive experience in talent management, HR business partnering or a related people discipline, including 2 years leading or supervising HR professionals.
• Experience delivering across multiple jurisdictions, business units or client accounts, and building HRBP capability and advising senior stakeholders.
• Commercial exposure in HR outsourcing, professional services or a multi-client environment is strongly preferred.

Required skills

• Confident use of HRIS, applicant-tracking systems, Microsoft 365, dashboards and collaboration tools.
• Commercial judgement, data literacy, leadership and coaching, and cultural and regulatory agility.