Field Loans Officer – Credit Department

About the role

The Field Loans Officer is responsible for generating new business and managing loan applications for car logbook and land title secured loans. Working from the Nateete branch, you will promote loan products, guide clients through the application process, and ensure timely disbursement while delivering high‑quality customer service.

Key responsibilities

• Source and recruit new customers for car logbook and land title secured loans.
• Market all loan products to prospective clients and educate them on requirements and repayment terms.
• Prepare, verify, and organize loan application files from inquiry to disbursement.
• Collect and validate all required documentation and follow up to secure timely approvals.
• Build and maintain strong relationships with new and existing clients through field visits and follow‑ups.
• Identify strategic locations for marketing campaigns and participate in promotional activities.
• Achieve monthly targets for customer acquisition and loan disbursement.
• Submit accurate daily, weekly, and monthly activity and performance reports.
• Maintain confidentiality of client information and comply with company policies and regulatory requirements.

Required profile

• Strong communication and interpersonal skills.
• Ability to work independently in the field and meet sales targets.
• Attention to detail in document verification and reporting.
• Commitment to customer service excellence and confidentiality.

Required skills