Documentation Officer-Apprentice (Freight Forwarding)

About the role

Africa Global Logistics (U) Limited, a subsidiary of the MSC Group and part of the Tilenga Limited group, is looking for a Documentation Officer-Apprentice in Kampala, Uganda. This is a full-time internship within freight forwarding operations, focused on reviewing, processing and filing documentation, managing document control and supporting record management, revision control and routing.

Key responsibilities

• Review, process and file documentation and handle document access, intake and archiving
• Propose improvements to avoid duplication in documentation and reporting systems
• Maintain daily company reporting files and hold weekly reporting meetings with clients on documentation and delivery status
• Compile and upload customs and shipping documents for client validation, and send them to clients via SharePoint
• Maintain periodic reports covering meetings, milestones, decisions and problems solved
• Check documents for accuracy and compliance, and ensure they are up to date and issued in line with the correspondence procedure
• Develop and maintain a Master Document Register and a PFI Register, and control the flow of documents in and out of the department
• Update document management systems and physical records, and safeguard confidential documents
• Contribute to process improvements, take part in safety training and follow HSE requirements

Required profile

• Bachelor's degree in business administration, library management or record management
• Knowledge of electronic document management systems and up-to-date knowledge of document management processes
• Experience in documentation management in projects
• Excellent communication, interpersonal, report writing and analytical skills, with strong organization and attention to detail
• Familiarity with regulations on document keeping and handling, and ability to follow up on tasks

Required skills

• Electronic document management systems such as SharePoint, DocuWare Cloud and Rubex
• Microsoft Office