IVMS Officer (Freight Forwarding Management)

About the role

AGL, a multimodal logistics operator part of the MSC Group, is hiring a permanent, full-time IVMS Officer in Kampala, Uganda. The role covers fleet tracking, journey management, deployment monitoring and driver compliance within freight forwarding operations.

Key responsibilities

• Monitor and track the daily movement of the fleet through the IVMS platform, keeping vehicles on approved journey plans and reporting route deviations, unauthorized movements and excessive idling.
• Ensure trucks and equipment are deployed and dispatched on time, escalate delays and disruptions, and maintain daily tracking reports.
• Track loading, offloading and border crossing times, communicate delays to operations, logistics teams and customers, and recommend actions to reduce downtime.
• Make sure drivers upload trip documents on time, verify their accuracy, follow up outstanding documents and keep driver records.
• Monitor driver behaviour via IVMS and telematics reports, prepare daily, weekly and monthly performance reports, and escalate safety violations.
• Monitor fleet utilization and productivity, identify underutilized vehicles and recommend optimization measures.

Required profile

• Bachelor's degree or diploma in logistics and supply chain management, transportation management, automotive or mechanical engineering, logistics operations, fleet management or a related discipline.
• Minimum 3 years of experience in fleet management, transport operations or IVMS administration.
• Proven experience managing a large commercial fleet with an IVMS platform, and hands-on experience in vehicle tracking, journey management, transport compliance and driver performance monitoring.
• Experience in logistics, transport, mining, oil & gas, FMCG or large-scale fleet operations is an added advantage; previous experience with MiX Telematics or similar systems is also an added advantage.
• Ability to work extended hours, weekends and public holidays, and to respond to transport emergencies outside normal hours.

Required skills

• Strong knowledge of IVMS and telematics systems.
• Advanced Microsoft Excel: pivot tables, XLOOKUP/VLOOKUP, data analysis, conditional formatting, dashboard development, reporting and KPI tracking.
• Fleet utilization analysis, journey management systems, fuel management and reconciliation, vehicle maintenance planning, regulatory compliance management.
• Analytical, planning and organizational skills, attention to detail, effective communication and stakeholder management, and ability to work independently.