Operations Manager, Campus

About the role

Groundbreaker Talents trains young women in Uganda to become junior software and AI engineers on a residential campus in Mukono. The Operations Manager owns the daily running of the campus, covering food and kitchen, security, maintenance and infrastructure, procurement, operational workflows, safeguarding and data protection. The role leads the support team, manages suppliers and contractors and keeps operations compliant, well documented and cost efficient. It is full time, five days a week, with occasional extra days on request, reporting to the Managing Director.

Key responsibilities

• Run daily campus operations (accommodation, dormitories, classrooms, offices, sickbay, common areas) and plan logistics for intakes, events and partner visits
• Lead the kitchen team, plan menus within budget, enforce hygiene and food safety standards and manage stock and waste
• Manage security, access control, visitor management and emergency protocols
• Ensure power, water, internet and network infrastructure work reliably, and manage technicians and contractors
• Lead procurement in line with the financial manual and anti-corruption policy, and track spending against budget
• Digitalise operational processes, use tools such as Google Workspace and Monday, and deliver monthly, quarterly and annual reports
• Act as safeguarding lead and implement the safeguarding policy
• Implement data protection practices under the Uganda Data Protection and Privacy Act and keep records secure
• Lead, coach and evaluate the support team and manage relationships with landlords, authorities, suppliers and donors

Required profile

• At least 5 years of experience in operations management, ideally in a residential, educational, hospitality or NGO setting
• Ability to manage many tasks in parallel and set clear priorities
• Stakeholder management with suppliers, contractors, authorities and partners
• Excellent written and spoken English; Luganda is an advantage

Required skills

• Good command of digital tools and willingness to automate processes
• Desirable: building and infrastructure maintenance, legal compliance, stakeholder engagement, safeguarding and data protection knowledge, and construction project oversight

What we offer

• Monthly net salary (to be specified), with PAYE and NSSF remitted
• Health insurance provided by the employer
• Meals while on campus
• 21 days of annual leave