Sales Team Leader (Boda Financing)

About the role

Mogo Uganda is hiring a Sales Team Leader in Ibanda to lead, coach and support a team of Sales Agents in achieving sales targets across several product lines, including Boda Financing, Boda Logbook, Car Logbook, VIP clients and walk-in customers. The role combines active field supervision, lead generation, customer engagement and day-to-day operational support, acting as the direct link between the sales team and management.

Key responsibilities

• Sales and performance management: monitor daily, weekly and monthly targets; track KPIs such as leads, applications, loans issued and conversions; coach and mentor agents and support the Area Sales Manager.
• Field supervision and lead generation: accompany agents on field visits, follow up leads and develop new opportunities through agents, associations, referral partners and community engagement.
• Team leadership: run daily briefings and reviews, foster a high-performance culture, identify training needs, support onboarding and promote teamwork and discipline.
• Operational support: ensure timely submission of customer applications, monitor the pipeline, resolve customer issues with other departments and report challenges to management.
• Reporting and communication: prepare daily, weekly and monthly performance reports, record sales activities and share market trends and competitor activity.
• Customer and stakeholder engagement: maintain strong relationships with customers, agents and referral partners and address their concerns promptly.
• Compliance and risk management: ensure compliance with policies and regulations, escalate fraud or compliance risks and handle workplace conflicts professionally.

Required profile

• Bachelor's degree in Business Administration, Marketing, Sales or a related field.
• At least 2-3 years of experience in sales, business development or financial services.
• Previous supervisory or team leadership experience is an added advantage.
• Proven ability to motivate teams, excellent communication and interpersonal skills, and strong sales, negotiation and customer relationship management skills.

Required skills

• Proficiency in Microsoft Office applications and sales reporting tools.
• Leadership and people management skills.
• Problem-solving, decision-making and ability to work under pressure to meet targets.